Terms and Conditions

Terms and Conditions
Effective Date: January 1, 2026

Welcome to ShopHelments.co (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at www.shophelments.co (the “Site”) and any related services.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of the Site

You agree to use the Site only for lawful purposes. You must not:

Violate any applicable laws or regulations
Infringe upon the rights of others
Attempt to gain unauthorized access to the Site or its systems
Use the Site to distribute harmful or malicious content

We reserve the right to terminate or restrict your access at our discretion.

2. Products and Orders

We strive to ensure that all product descriptions, pricing, and availability are accurate. However:

We do not guarantee that all information is error-free
We reserve the right to correct errors, update information, or cancel orders at any time
All orders are subject to acceptance and availability

We may refuse or cancel any order for reasons including suspected fraud or unauthorized activity.

3. Pricing and Payments

All prices are listed in USD unless otherwise stated. By placing an order, you agree to:

Provide accurate billing and payment information
Pay all applicable taxes and fees

We use third-party payment processors and are not responsible for their errors or security practices.

4. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for:

Delays caused by carriers
Customs processing (for international orders)
Incorrect shipping information provided by customers

Risk of loss transfers to you upon delivery.

5. Returns and Refunds

Our Return Policy (available on the Site) governs all returns and refunds. We reserve the right to:

Refuse returns that do not meet our policy criteria
Issue refunds to the original payment method only

6. Intellectual Property

All content on this Site—including logos, images, text, and design—is the property of ShopHelments.co and protected by intellectual property laws.

You may not copy, reproduce, or distribute any content without our written permission.

7. User Accounts

If you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials
All activities under your account

We reserve the right to suspend or terminate accounts at our discretion.

8. Limitation of Liability

To the fullest extent permitted by law, ShopHelments.co shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities

Our total liability shall not exceed the amount paid by you for the product or service in question.

9. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

The Site will be uninterrupted or error-free
Products will meet your expectations

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for:

Their content
Their privacy practices
Any damages resulting from their use

11. Privacy

Your use of the Site is also governed by our Privacy Policy.

12. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date.

Your continued use of the Site constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@helments.co
Website: www.shophelments.co

By using this Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Return and Refund Policy

Return & Refund Policy
Effective Date: January 1, 2026

At ShopHelments.co (“we,” “our,” or “us”), we want you to be satisfied with your purchase. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

1. Return Eligibility

You may request a return within 10 days of receiving your order, provided that:

The item is unused, unworn, and in original condition
The item is in its original packaging with all tags attached
You have proof of purchase (order number or receipt)

Items that do not meet these conditions may not be eligible for a refund.

2. Non-Returnable Items

The following items are not eligible for return:

Final sale or clearance items
Gift cards
Items that have been used, damaged, or altered

3. Return Process

To initiate a return:

Contact us at support@helments.co with your order number
Wait for return authorization and instructions
Ship the item back to the address provided

Returns sent without authorization may not be accepted.

4. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping method
We are not responsible for lost or damaged return shipments

5. Refunds

Once we receive and inspect your return:

Approved refunds will be issued to the original payment method
Refunds are typically processed within 5–10 business days
Original shipping fees are non-refundable (unless the return is due to our error)

6. Exchanges

We only replace items if they are:

Defective
Damaged upon arrival
Incorrect items sent

If you need an exchange, contact us at support@helments.co.

7. Damaged or Defective Items

If your item arrives damaged or defective:

Contact us within 7 days of delivery
Provide photos and a description of the issue

We will arrange a replacement or refund at no additional cost.

8. Order Cancellations

Orders may be canceled if they have not yet been processed or shipped. Once shipped, the order must go through the return process.

9. Contact Us

If you have any questions about returns or refunds, please contact: